New Staffing Landscape: Tech Platform Disruption in Healthcare Staffing
Similar to the changes in the global economy and healthcare industry, the healthcare workforce also faces ups and downs. Challenges like burnout and more retirements arise while demand for skilled professionals and salaries rise.
A key solution to these challenges is technology platforms. They're changing how healthcare organizations hire and manage staff. This paves the way for a better future in workforce management. Let's explore how these platforms are reshaping the healthcare landscape.
Platform-Driven Staffing: Transforming Healthcare Staffing
The healthcare staffing industry is changing rapidly with the adoption of mobile-friendly platform staffing. While early "talent platforms" received criticism, newer technology and service models are improving rapidly. Platform staffing allows firms to gain a competitive advantage by harnessing technology. This could replace old ATS staffing software.
Platform technologies have become prevalent in various industries, including travel, banking, retail, and healthcare. Although each application varies, all platforms share common characteristics. They facilitate end-to-end workflows and unified records.
These use advanced technologies such as mobile apps and artificial intelligence. The goal is to enhance user experience, making tasks more efficient and less time-consuming.
Related Reading: Digital Health in 2023: What Every Healthcare Facility Should Know
How Traditional ATS Differs from Platform Staffing Model
Staffing agencies traditionally used Applicant Tracking Systems (ATS) for hiring and managing temporary workers. However, the industry has evolved, leading to a new model: Platform Staffing. While an ATS automates tasks like job posting and resume parsing, platform staffing solutions go further. They support the entire staffing process for agencies and recruitment firms.
It does more than just track applicants. It also helps to:
- Find candidates
- Manage clients
- Handle job orders
- Plan the workforce
- Engage with talent
- Handle billing and invoices
- Ensure compliance
- Provide reports and analytics
They also connect with other systems and services like job boards, background checks, mobile apps, and payroll. This seamless connection is built into the platform, making it easier for agencies to work efficiently and use the best tools available.
Essential Elements and Advantages of Platform Staffing
Platform staffing simplifies recruitment by combining key components. It includes an integrated ATS platform for both front- and back-office tasks and a branded mobile app for candidates.
Additionally, it features a customized Vendor Management System (VMS) for staffing agencies. It reduces duplicate data entry and automates employer service requests. This leads to faster service and increased customer satisfaction, especially for larger clients. Here are some of the main benefits of platform staffing:
Increased Talent Efficiency for Higher Profitability
Platform staffing uses automation to make tasks like reviewing resumes and scheduling interviews much faster. This helps recruiters work more efficiently and place more people in less time. Automation handles these routine tasks so recruiters can focus on building relationships with clients and supporting candidates better. More placements with less operational costs means higher profits.
Staffing firms already have skilled recruiters and account managers who know clients' businesses and hiring needs well. Moreover, advanced search tools and AI help them quickly find the right candidates. Account managers can use data analysis tools to provide helpful workforce planning advice to clients.
Facilitates Smooth Communication
Platform staffing facilitates smooth communication and teamwork among recruiters, employers, and candidates. With user-friendly interfaces and integrated communication tools, recruiters can easily interact with candidates, manage job postings, and arrange interviews within the platform.
This increases productivity and improves client and candidate experience. It also fosters stronger relationships and increases the likelihood of successful placements.
Improved Experience for All Parties
Platform staffing solutions help recruiters, employers, and workers collaborate better. For recruiters, everything from job postings to employer communications happens in one clear, accountable place.
These platforms allow staffing firms to find and manage talent more efficiently for employers. This means filling roles faster, retaining employees longer, and adapting to workforce changes easily. Employers stay updated on hiring in real-time, knowing exactly where recruiters stand in evaluating candidates. This visibility aids smarter hiring decisions.
Recruiters also use platforms to better support placed workers through easy tools, quick communication, and personalized help - increasing worker satisfaction and retention. For workers, the entire job search from application to onboarding is streamlined through one simple platform interface.
Overall, platform staffing facilitates seamless collaboration, communication, and an improved staffing experience for all parties involved.
Single Record System
Unlike traditional hiring systems that require multiple tools, platform staffing consolidates all data into one central location. This allows staffing firms to effectively manage candidate profiles, job postings, client information, and more - all in one place. Having data consolidated promotes consistency and accuracy.
This centralized system doesn't just simplify data management, it also allows for smarter decision-making. Recruiters and account managers can access all the information they need about clients' businesses, hiring needs, and processes. This visibility helps them identify trends, anticipate challenges, and take advantage of opportunities for better strategic planning.
With everyone's information and communication happening through one platform, the entire hiring process works more seamlessly from start to finish. Organizations can collaborate more effectively while making data-driven decisions.
Utilizing Cloud-Based Technology and Automation in Healthcare
The healthcare sector is on the brink of a tech revolution with cloud-based technology automating many administrative tasks. An Accenture study found that:1
- Healthcare institutions that adopt a multi-cloud approach can experience a 20 to 50 percent increase in productivity.
- 30 to 80 percent improvement in quality.
- 2 to 8 times acceleration in time-to-market.
This shift is transforming how healthcare organizations manage their day-to-day operations. By adopting cloud-based solutions, healthcare facilities can streamline repetitive tasks. This frees up staff to focus on critical activities and ultimately improving patient care.
Related Reading: Tech-Driven Healthcare: Nursing Informatics for Healthcare Facilities
Employee Credentialing
Traditionally, this process involved manual tasks like paperwork, phone calls, and constant follow-ups. It ensures that employees meet the necessary requirements to perform their duties safely and effectively. Additionally, it helps healthcare organizations comply with regulatory standards and maintain high-quality patient care.
However, automation now allows healthcare organizations to streamline credentialing, minimizing errors and speeding up new staff onboarding.
Tracking Employee Licenses
Another labor-intensive duty in healthcare administration is monitoring employee licenses and certifications. Cloud-based systems help by organizing this information, sending alerts and reminders for renewals to ensure the organization stays compliant with regulations. Doing so helps maintain high standards of safety and quality of care for patients.
Vaccination Tracking
Tracking vaccinations, especially as we learned during the COVID-19 pandemic, is crucial. Automation ensures that staff members are promptly reminded to receive necessary vaccinations. It reduces the risk of spreading diseases among both employees and patients.
CPR Certifications
Automated systems allow healthcare organizations to efficiently track CPR certification expiration dates and arrange timely. This ensures that healthcare providers have the necessary skills to respond effectively to emergencies, maintaining the highest standards of patient care and safety.
Developments in AI and Automation within Healthcare Staffing
AI and automation use in healthcare staffing has been transformative. In 2021, 35 percent of healthcare organizations reported using AI for administrative tasks. Features like voice AI for pre-screening calls and predictive analytics will enhance productivity. Machine learning algorithms will provide more precise matches between candidates and jobs.
This AI adoption shows no signs of slowing. By 2025, 9 out of 10 hospitals are projected to integrate AI-driven technology for remote patient monitoring and early diagnostics.2 The healthcare field is undergoing a significant shift toward embracing AI innovations at all levels.
For staffing, AI brings back the "human" aspect by automating repetitive tasks. It allows recruiters to focus their efforts on forming meaningful relationships with candidates and understanding clients' needs. Nurses can easily manage their schedules and discover job opportunities through transparent staffing platforms. Recruiters now serve as guides for healthcare professionals throughout their career journey. The future of healthcare staffing is shaped by technology centered on humans, improving both candidate and client experiences.
Read More: Human Resilience in Nursing: Why AI Can’t Replace Compassion
Revolutionize your staffing processes and stay ahead in the healthcare industry with PRS Global
Transform your staffing processes and lead the way in the healthcare industry with PRS Global. Partnering with us grants healthcare organizations access to innovative solutions that streamline recruitment, optimize workforce management, and enhance patient care through AI-driven tools and automated systems.
From consultation to ongoing support, PRS Global is committed to maximizing the benefits of these cutting-edge solutions for our partners. Contact us now to get started!
References
1 Accenture. The Cloud Imperative in Healthcare. 2021, www.accenture.com/content/dam/accenture/final/a-com-migration/r3-3/pdf/pdf-145/accenture-health-content-cloud-imperative-in-healthcare.pdf.
2 Essential AI in Healthcare Statistics in 2024." ZipDo, zipdo.co/statistics/ai-in-healthcare/.